Empower Agents.
Increase Revenue.
Guaranteed.
Learn more about what ScreenPlay™ can do for you.
ScreenPlay is a Customer Engagement platform that will:
Increase Sales
Measurably improves agent output regardless of performance history; superior sales.
Improve Customer Satisfaction
Net Promoter Score improvement, inbound/outbound satisfaction—regardless of agent experience.
Why ScreenPlay?
With ScreenPlay, you are the conductor. Our fully customizable web-based customer engagement platform provides you the freedom to create, modify, and execute your campaigns for maximum effectiveness.
Monitor and Adapt Quickly
Concise and relevant communication makes customers happy! That means increased revenue and lower cost of customer support—measurably.
Great Customer Experience
Happy Customers
Increased Revenue
ScreenPlay is the only data driven solution you’ll need. Easily generate reports with up-to-the-minute metrics that give you a concise picture of market trends. Then make adjustments in real time without reliance on your IT department.
Engage with Customers and Prospects with the Ultimate Flexibility
ScreenPlay is Kipany’s data-driven, web-based Customer Engagement platform that will provide your business with a suite of tools to enhance your customer interactions. With ScreenPlay, you will be able to customize your Telemarketing, Direct Mail, E-Mail and other customer and prospect communication campaigns utilizing a single application
Key Features
- Complete, data driven dynamic solution—no software to install, cloud ready
- Highly flexible Agent Scripting
- Deliver meaningful 1:1 value propositions to your prospects and existing customers
- Multi-Channel: telephone, email, social media, SMS
- Use in conjunction with existing customer data
- User-friendly language and intuitive instructions guide you through the setup and execution of your campaigns
- Real-Time access to Data Metrics
- Full-Service support
- Full reporting capability including agent, supervisor, and executive levels
- Thousands of users, SMB and Enterprise, multiple locations and geographies
Learn more about how ScreenPlay can increase revenue and improve customer satisfaction.
Request Demo